Local Intelligence Support (LIST) Supporting Cluster Quality Working

Information Services Division of NSS is supporting Primary Care, GP clusters and Health and Social Care partnerships to deliver high quality, effective and efficient services to meet the changing needs of the Scottish population. NSS-ISD brings decades of experience and expertise in analysis to the task of improving local and national decision-making. One part of this wider holistic offering is the multi-disciplinary Local Intelligence Support Team (LIST).

The LIST team are deployed across Scotland to support Health and Social Care integration and Primary Care Clusters. LIST has been providing on-site expert analytical support helping to source, link and interpret data. The LIST service has provided local decision makers with meaningful and actionable intelligence, leading to improved outcomes for service users and patients.

GP Cluster Interactive Map General Practice has a long history of providing high quality care in Scotland. Cluster working is at an early stage in some areas and advanced in others. In response to GP Cluster feedback, and to ensure we continue to support our customers, LIST have recently developed a GP Cluster interactive map.

The key purpose of this map is to help share information across Scotland on the themes and topics different Clusters are working on and where LIST has been supporting. The emerging themes highlighted on this interactive map only present Cluster initiatives that LIST are directly supporting. The map is intended to tell some of the story of quality improvement in Primary Care in Scotland. It is not an exhaustive list but instead provides a flavour of some of the excellent work going on across the country. It also gives clusters potential ideas and connections with other areas which they may not already have.

In many areas LIST has been asked to share information about the type of projects that have been undertaken or are ongoing across other areas. This map was developed to help make this information easily available and to encourage the sharing of experience and knowledge across LIST and the Clusters we work with. One key objective for LIST is to transfer skills and knowledge efficiently to support the ‘Do it once for Scotland’ ambition where we are helping to reduce duplication of effort and encourage shared learning.

The map is updated each month with details of previous work undertaken being retained. This interactive map is being developed so there may be some areas where information is not recorded due to technical issues, however we feel that by sharing this information now we can get feedback from GP Clusters about how useful this interactive map is and how we can develop it for the future.

This Tableau map only shows the different themes of work that GP Clusters are progressing with LIST support. It is acknowledged that GP Clusters may be working on other themes / projects that require no LIST involvement or support.

The Cluster map shows the theme(s) of work in a Cluster that have already been undertaken or are currently being investigated with LIST Support.

Each work theme can be selected to identify all the Clusters that have been interested/undertaken some work on that particular theme.

Local Intelligence Support (LIST) Supporting Cluster Quality Working

Development opportunities for the GP Cluster Interactive Map

LIST are looking to continue to co-design and co-produce future iterations of the interactive GP Cluster map to best support our customers’ needs. Other possible development opportunities include;

  • Local GP Cluster working with no LIST involvement – It is acknowledged that GP Clusters are working on other themes / projects that require (or have had) no LIST involvement or support. It would be possible to include these within the interactive map if local GP Clusters shared relevant information with the LIST team.
  • Other National Organisations Supporting GP Clusters – Other national organisations, for example Health Improvement Scotland (HIS) and Health Scotland (HS), have also been supporting GP Clusters. It would be possible to include these within the interactive map if the other national organisations are in agreement shared relevant information with the LIST team (or to an agreed single point of contact).
  • Health and Social Care Partnerships – The LIST team are already developing an additional interactive map that will show the work Health and Social Care Partnerships (HSCP) have been progressing over recent years. It would also show case any HSCP work (initiatives) that have a Primary Care focus.

If you think that LIST might be able to help you, or if you have any feedback surrounding the interactive map, please contact:

Email: Wesbite:

For more information about a particular area and piece of work you can find contact details of the local LIST lead analyst by hovering over the GP Cluster on the map.


LIST Our Stories – Making an impact with data locally

The document takes you on a journey and showcases some of the work done by LIST and the local areas we have had the honour to work alongside. The results in the report therefore generally relate to local findings rather than presenting any national trends. We believe these stories demonstrate the value of co-production and cross sector working locally, through the ‘power of data’

It is now available from the ISD website along with a brief video introducing it.

Please see a link to the video here​  or available on the ISD LIST webpage.

The Our Stories document is available as a pdf to download from the ISD website and can be accessed by the direct link shown below:

If you want to let us know what you think please send us an email at  or tweet Manira her Twitter details are included here.


Please find a video from the SNUG Members Day 2018