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# Scottish National Users Group

supporting Scotland's General Practice Software users

## Sitemaps

- [XML Sitemap](https://www.snughealth.org.uk/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [News](https://www.snughealth.org.uk/news/) - This is a "virtual" page and news items will appear here. This content will NOT show.
- [SNUG Conference and AGM 2024](https://www.snughealth.org.uk/pages/snug-conference-and-agm-2024/) - SNUG invites you to join us for the 9th Annual Scottish National Users' Group Conference and AGM to be held on Wednesday 27th of November in the Westerwood Hotel, Cumbernauld. Please find the Agenda and Registration information here: I hope you find the Agenda to be of interest. An email will be shared in October
- [SNUG Into the Future of Digital Healthcare 2019](https://www.snughealth.org.uk/pages/snug-into-the-future-of-digital-healthcare/) - The SNUG into the Digital Future summary is available now.
- [Podcast](https://www.snughealth.org.uk/pages/podcast/) - Check out our latest tool, the SNUG PODCAST. Ever wondered who SNUG are and what we do - this might be just of interest. Visit the page by clicking on the SNUG Executive icon on the home page. Share it around the Practice...
- [SNUG Members Day 2019](https://www.snughealth.org.uk/pages/snug-members-day-2019/) - The SNUG Members Day 2019 was a huge success, you can view the agenda and all videos from the day are now available on the members day 2019 page.
- [SNUG Members Day 2018](https://www.snughealth.org.uk/pages/snug-members-day/) - The Scottish National Users' Group Members Day 2018 Please view our videos and Agenda on the dedicated page 2017 You can find out more about the SNUG Members Day 2017, watch videos and download slides at our dedicated page or by going to the home page and clicking on GP IT Software Support, SNUG Members
- [SNUG Areas of Interest for all](https://www.snughealth.org.uk/pages/snug-areas-of-interest-for-all/) - This page will hold various papers and information of interest to our members, this can be anything from results from surveys we have sent out to reports from the Executive and letters sent to Clinical Systems or eHealth Leads. Please find below and I hope they are of interest. Primary Care GP IT Glossary As
- [SNUG Conference 2016 - Downloads](https://www.snughealth.org.uk/pages/snug-conference-2016-downloads/) - Find out more about what happened at the SNUG | SCIMP 2016 Conference on our new page, here you can download videos from the plenaries and slides from the workshops. Dont forget to sign up for the GP IT eHealth Conference 2017, as spaces sold out quickly this year. Click here to take you to
- [SNUG Conference 2017](https://www.snughealth.org.uk/pages/snug-conference-2017/) - Following a successful SNUG 2017 Conference we are in the process of uploading the slides and audios. You can find these here.
- [GP IT Re Provisioning](https://www.snughealth.org.uk/pages/gp-it-re-provisioning/) - Its the hot topic everyone wants to know more about, why not check out our new page with more information on what to expect here
- [GP IT Spark Page](https://www.snughealth.org.uk/pages/gp-it-spark-page/) - Visit the GP IT Spark Page for more information on an interesting and information Newsletter
- [EMIS and Vision Change Release - February 2017](https://www.snughealth.org.uk/pages/emis-change-release-april-2016/) - Please visit the Primary Care Service Management Page for more information on February's new releases.
- [Updated Re Provisioning News](https://www.snughealth.org.uk/pages/updated-re-provisioning-news/) - The GP IT Re Provisioning Page has been updated to show 2019 activity. Please find out more here
- [eConsult Health](https://www.snughealth.org.uk/pages/econsult-health/) - eConsult Health Founded by NHS clinicians, eConsult is the award-winning digital asynchronous consultation and digital triage platform aiming to revolutionise the patient’s experience of Primary and Secondary Care. eConsult acts as a digital front door into healthcare, improving patient outcomes and system efficiency through intelligent digital triage of symptoms. This enables patients to access the
- [SNUG Winter 2019 Newsletter - Now Available!](https://www.snughealth.org.uk/pages/snug-winter-2019-newsletter-now-available/) - We are pleased to announce the SNUG Winter 2019/2020 Newsletter is now available. This edition features many updates on what is happening in GP IT in Scotland today.
- [Welcome to our new site](https://www.snughealth.org.uk/pages/welcome-to-our-new-site/) - We are pleased to welcome you to our new web site. Please note that this has just launched and that more content will continue to be added regularly so please check back frequently for updates.

## Pages

- [](https://www.snughealth.org.uk/) - Scottish National Users’ Group (SNUG) is an independent user led organisation supporting General Practice in Scotland for of all aspects of computing systems.
- [GP Software Support](https://www.snughealth.org.uk/gp-software/) - This Page is due to be upgraded in Summer 2026 - keep checking back for updates Scottish National Users' Group (SNUG) offers peer support on a range of software used within Scotland's GP Practices. With a Scottish focus, the group provides its members unique support on a range of issues, often specifc to working
- [Clinical Practice Research Datalink (CPRD)](https://www.snughealth.org.uk/clinical-practice-research-datalink-cprd/) - Quality Improvement Data Report: Atrial Fibrillation This Clinical Practice Research Datalink Quality Improvement Report has been provided for your practice as your practice shares clinically coded data with us. These data have been extracted from the latest data available to CPRD. This report is confidential to your practice and for your own use. We
- [Microtech](https://www.snughealth.org.uk/microtech/) - About Microtech: About | Microtech Group
- [The Digital Prescribing and Dispensing Pathways Programme](https://www.snughealth.org.uk/the-digital-prescribing-and-dispensing-pathways-programme/) - The Digital Prescribing and Dispensing Pathways programme What is the Digital Prescribing and Dispensing Pathways (DPDP) programme? The Digital Prescribing and Dispensing Pathways (DPDP) programme is working, in collaboration with stakeholder groups, to develop an end-to-end digital solution for in-hours prescribing, from General Practices though to community pharmacy dispensing. The new process will revolutionise
- [Babblevoice](https://www.snughealth.org.uk/babblevoice/) - Building your digital front door with babblevoice Babblevoice develops cloud-based telephony and AI-powered patient access solutions exclusively for primary care. We offer support to GP practices throughout Scotland with: The transition of telephony from analogue to digital The move towards community-based care by improving patient navigation A greater emphasis on preventative care by enabling inclusive
- [Events](https://www.snughealth.org.uk/events/) - S N U G E V E N T S 2026 The Annual Scottish National Users' Group Members Day 2026 dedicated page can be found here. SNUG Virtual Conference 2025 The Annual Virtual Conference was held in November with our highest ever attendance! Recordings from our virtual day can be found on our dedicated
- [X  - ON Health](https://www.snughealth.org.uk/x-on/) - Supporting sustainable access across Scottish primary care Practices need technology that supports better access without adding complexity. At X-on Health, we help over 3,500 practices across the UK improve communication, guide patients to the right care and reduce administrative pressure through connected digital solutions designed for general practice. From Cloud telephony and intelligent care navigation
- [GP Triage](https://www.snughealth.org.uk/gp-triage/) - Clinician-Led AI Triage for General Practice GP Triage is a clinician-led AI triage platform designed specifically for General Practice. The platform completely removes the need for manual clinical triage by automating patient assessment, determining the most appropriate outcome and, where appropriate, booking patients directly into appointments within the practice. Every GP Triage deployment is built
- [Re Provisioning - Tools and Guidance](https://www.snughealth.org.uk/re-provisioning-tools-and-guidance/) - GP IT Support and Guidance GP IT website A wide range of support and guidance, including Health Board and practice toolkits, FAQs and copies of the GP IT newsletter, is available on the GP IT website at: www.gpit.scot.nhs.uk (Please note: the website is accessible to Scottish NHS users only, using SWAN). If you are unable
- [GP IT Re Provisioning](https://www.snughealth.org.uk/gp-it-re-provisioning/) - GP IT Re-Provisioning: An Update on Progress for SNUG Members The latest recordings from the Re Provisioning Team can be found here. GP IT Re-provisioning – What is Re-provisioning? What is Re-Provisioning? On 1 February 2019, NHS National Services Scotland signed Framework Contracts with EMIS Health (Egton Medical Information Systems Limited), Microtest Ltd (subsequently Eva Health
- [EMIS](https://www.snughealth.org.uk/gp-software/emis/) - EMIS Support and Bug Reports EMIS User Tips Download Templates Download Searches Download Protocols Watch our video tutorials Text below is from EMIS Health "EMIS Health – Delivering integrated healthcare in Scotland We’re passionate about helping you improve patient care. By joining up healthcare - from GP surgeries to high street pharmacies, community and mental
- [SNUG Members Day Conference May 2026](https://www.snughealth.org.uk/snug-members-day-conference-may-2026/) - The Annual SNUG Members Day 2026 was a great success, many thanks to all that attended. For those that could not - we unfortunately experienced AV issues during OneAdvanced session. We apologise for this and team we use to ensure this works at our events will not be used again. I hope you can still
- [SNUG Newsletters](https://www.snughealth.org.uk/snug-newsletters/) - SNUG produce Newsletters quarterly for our members to have an update on whats going on nationally and anything we think will be of interest to your Practice. We also direct you to any new website updates or even roles available within SNUG Executive. If you would like to feature in our next newsletter please contact
- [SNUG Executive - who are we?](https://www.snughealth.org.uk/about-snug/snug-executive/) - The SNUG Executive consists of a group of 14 Regional Co Ordinators based in each region in Scotland. The Co Ordinators are GP's and Practice Managers using their GP IT systems on a daily basis, and share a desire for better patient care through improved use of information technology . The Regional Co Ordinators are
- [Hints and Tips in GP IT](https://www.snughealth.org.uk/hints-and-tips-in-all-other-areas-of-gp-it/) - SNUG have created a Systems Support Channel on Teams, this is available to all members. Please let Alex know if you wish to be added to this. It is an excellent way to quickly and easily chat with other members about GP IT clinical systems. This is the best way to share best practice and
- [What have SNUG been up to....?](https://www.snughealth.org.uk/what-have-snug-been-up-to-2020/) - REPRESENTING USERS The SNUG Executive met four times virtually. The SNUG Executive discuss your GP IT issues and concerns with representatives from OneAdvanced, NSS IT and NHS Boards in attendance. Minutes can be found on the SNUG Website. If you have anything you need us to discuss on your behalf, please let me or your
- [Benefits of Joining SNUG](https://www.snughealth.org.uk/benefits-of-joining-snug/) - The aim of the group is to improve patient care through improved use of information technology. Members of SNUG benefit from: Input into prioritisation of national developments Attendance to local regional Meetings for all Practice staff Attendance and voting rights at the Annual General Meeting FREE Attendance to the Virtual SNUG Members Day in May
- [SNUG November 2025 Virtual Conference](https://www.snughealth.org.uk/snug-november-2025-virtual-conference/) - The November Virtual SNUG Conference 2025 was a great event, thank you to those that joined us. We unfortunately did experience some issues with Teams and the joining of rooms for tricky for some. I have a solution for next year and hope to make this an even smoother experience for you. Please find the
- [SNUG Conference and AGM Nov 2024](https://www.snughealth.org.uk/snug-conference-and-agm-nov-2024/) - Thank you to everyone that attended the SNUG Conference and AGM 2024. Please find the recordings from the day below: Plenary Sessions: Workshop Sessions: Workshop 1.1 Workshop 1.2 Workshop 1.3 Workshop 1.4 Workshop 2.1 Workshop 2.2 Workshop 2.3 Workshop 2.4 Workshop 3.1 Workshop 3.2 Workshop 3.3 Workshop 3.4 Workshop 4.2 Workshop 4.3 Workshop
- [SNUG Regional Meeting Videos](https://www.snughealth.org.uk/snug-regional-meeting-videos-2022/) - As SNUG move with the Digital Age we will hosting SNUG Regional Meetings via Teams, please view the recordings below: Forth Valley Meeting- November 2025 Shetland Meeting Joint Dumfries and Galloway & Forth Valley Meeting Lothian Meeting Break out room - Vision Users' March 2023 Dumfries and Galloway Meeting Tayside SNUG Meeting
- [SNUG Hints & Tips Day 2025](https://www.snughealth.org.uk/events/snug-hints-tips-day-2025-2/) - SNUG held their first Members Hints and Tips Day on Wednesday 1 October, in the Westerwood Hotel, Cumbernauld. This event was created due to the overwhelming call for back to basics information on the systems used daily in Practices. We listened to your requests for workshops from systems users’ sharing their methods. This event brought our
- [Tayside](https://www.snughealth.org.uk/meetings/tayside/) - Regional Co-Ordinators Your Co Ordinator for Tayside is Russ Hale, a Practice Manager from Dundee, You can contact Russ with any Tayside meeting requirements or suggestions. The last Tayside SNUG Meeting was held in March 2023, you can find the videos here. If you have any topics of interest you would like to see feature
- [Lothian](https://www.snughealth.org.uk/meetings/lothian-2/) - Regional Co Ordinator - Lothian Your Regional Co Ordinator for Lothian is Dr S McLean, you can contact Susan here to discuss your area.
- [Lanarkshire](https://www.snughealth.org.uk/meetings/lanarkshire/) - Regional Co-Ordinator Your Regional Co Ordinator for Lanarkshire is Stephen Reid. If you would like to contact him in regards to your area please use this form. You can watch Stephens workshops on the events page.
- [Highlands](https://www.snughealth.org.uk/meetings/highlands/) - The Regional Co Ordinator for Highland is Andrew Vickerstaff. You can view his workshops on the events page. As SNUG moves to a more digital future we are looking at future regional meetings being held via webex. Is this something you would welcome, let me know.
- [Greater Glasgow and Clyde](https://www.snughealth.org.uk/meetings/greater-glasgow-and-clyde/) - Regional Co-ordinator The Regional Co Ordinator for Greater Glasgow and Clyde is Morag Christie. You can contact her regarding any local issues or meeting topics are interested in here.
- [Grampian](https://www.snughealth.org.uk/meetings/grampian/) - Dr David Cooper is the Regional Co Ordinator for Grampian, you can contact him here.
- [Forth Valley](https://www.snughealth.org.uk/meetings/forth-valley/) - Regional Co-ordinator Dr McElhinney is the Regional Co-Ordinator for Forth Valley. You can contact Andrew here to discuss any meetings and topics Dr M Elhinney, Carronbank Medical Practice
- [Fife](https://www.snughealth.org.uk/meetings/fife/) - Regional Co-ordinator Dr Ramsohok is your Regional Co Ordinator for Fife. As SNUG moves to a more digital future we are looking at future regional meetings being held via teams. Is this something you would welcome, let me know.
- [Dumfries and Galloway](https://www.snughealth.org.uk/meetings/dumfries-and-galloway/) - Regional Co-Ordinator Dr Neil Kelly Contact Neil here Meetings The SNUG Regional Meetings are now held virtually via teams. Previous Meetings 2023 The SNUG D&G meeting was held on Thursday 16th of March. The video can be viewed here: SNUG Regional Meeting Videos – 2022 | Scottish National Users Group (snughealth.org.uk) 2022 The next SNUG
- [Borders](https://www.snughealth.org.uk/meetings/borders/) - Regional Co-ordinator The Regional Co- Ordinator for Borders is Louise Murray, you can contact her here
- [Ayrshire and Arran](https://www.snughealth.org.uk/meetings/ayrshire-and-arran/) - Regional Co-ordinator Dr Alexia Pellowe is your Regional Representative for this region. If you would like to suggest topics for your local meeting or get involved please contact us here Regional Meetings Unfortunately we have been unable to organise a meeting in this area for some time. Please let me know your
- [About SNUG](https://www.snughealth.org.uk/about-snug/) - The Scottish National Users' Group (SNUG) is an independent user led organisation. It is supported by Primary Care Informatics and NHS National Services Scotland to help and support users of GP and Primary Health Care software programmes. The SNUG Executive is a group of GP's, Practice Nurses, Locums, Practice Managers, Facilitators, Health Board and
- [Join Us](https://www.snughealth.org.uk/join-us/) - Scottish National Users’ Group membership is open to all GP Practices irrespective of which GP IT system they use. It is a practice membership and as such entitles all members of the team to free attendances at Users’ Group meetings in your own or any neighboring region. Not a member of SNUG but wish to
- [SNUG Members Day 2025](https://www.snughealth.org.uk/snug-members-day-2025/) - The SNUG Members Day was held on the 28th of May and we were overwhelmed with the turnout. So many of you attended the Training and Learning day - thank you! For those of you that couldn't attend, or those that did and want to re watch the sessions please find these below. DO share
- [SNUG Conference and AGM 2024 ( QR)](https://www.snughealth.org.uk/snug-conference-and-agm-2024-qr/) - Welcome to the SNUG Conference and AGM 2024. If you have arrived by car please ensure you enter your car registration at reception to avoid a ticket. Please find the Agenda for the day below. Catering will be served throughout the stand areas and deserts for lunch will be available at our GOLD Exhibitor stands.
- [Daisy Communications](https://www.snughealth.org.uk/daisy-communications/) - Daisy Patient Line provides strategic telecom solutions tailored for GP practices, Primary Care Networks and Integrated Care Boards across the UK. As budgets tighten and resources are stretched, Daisy Patient Line enables users to deliver improved patient experiences, drive efficiencies and meet regulatory goals. Key features of Daisy Patient Line Improved patient access Not
- [SNUG Virtual Members Day 2024](https://www.snughealth.org.uk/snug-virtual-members-day-2024/) - The Annual Virtual SNUG Members Day was be held on Wednesday 22nd of May via teams. This event is perfect for rural Practices or those that cannot attend in person and is a fantastic way to find out more about what is on offer to Practices, what is to come and how to prepare. AGENDA
- [Engage Health Systems](https://www.snughealth.org.uk/engage-health-systems/) - To find out more about Engage please view the most recent recording from our SNUG May Conference 2024. E N G A G E H E A L T H S Y S T E M S Engage love working with the SNUG team and are committed to giving value to the members by attending
- [SNUG Migration and Training Day 2024](https://www.snughealth.org.uk/snug-migration-and-training-day-2024/) - I am delighted to share the recordings from a new SNUG event The SNUG Migrations Training Day 2024. We listened to member feedback for more information and time for Q&A on migrations, and hope this event will bring clarity and share what you need to do to prepare for the move. This event focussed on Practice
- [SNUG Members Day 2024 - Virtual](https://www.snughealth.org.uk/snug-members-day-2024-virtual/) - The SNUG Members Day 2024 will be held on Wednesday 22 May via teams. To ensure you can attend please register using this link: https://speakeasy.eventsair.com/snug-virtual-members-day/snug-registration/Site/Register The Agenda can be downloaded here We look forward to welcoming you to the event.
- [Document Management Replacement](https://www.snughealth.org.uk/document-management-replacement/) - Document Management Replacement Project The contract to replace Docman 7 with Docman 10 was signed last September and the project is moving at pace, with several workstreams underway for infrastructure, development, testing and understanding of the migration process. As well as establishing the governance framework, we’ve also updated key groups about timelines and next steps,
- [iPlato](https://www.snughealth.org.uk/iplato/) - Who Are We? iPLATO is a pioneering digital healthcare company, part of the international Huma Group, with a mission to enhance primary care through innovative technology. With a network coverage of 34 million Patients, iPLATO services over 2,500 Practices, connecting them to a health-conscious community of more than 2.9 million users through our myGP app.
- [eConsult Health](https://www.snughealth.org.uk/econsult-health-2/) - About eConsult Health Founded and led by NHS clinicians, eConsult is the most widely used form-based digital asynchronous consultation and triage platform in the UK, with over 2,000 practices live and 20 million eConsults delivered to date. Why eConsult? Experts in clinical safety eConsult captures over 100 common clinical conditions, with in-built red flags
- [Shetland](https://www.snughealth.org.uk/meetings/shetland/) - Regional Co-ordinator Your Regional Co-Ordinator is Isla Inkster, you can contact her here. The last SNUG Regional Meeting was held in March 2024, you can find the recording from the event below.
- [Numed Healthcare](https://www.snughealth.org.uk/numed-healthcare/) - Numed Healthcare supply fully integrated12 lead ECG systems, as well as Spirometry and Ambulatory Blood Pressure systems to Vision Hosted practices. Our range of high-quality diagnostic devices automatically file test reports and Snomed coded data to the Vision Hosted medical record system. Our devices save a considerable amount of time, eliminate data transcription errors and
- [SNUG Conference and AGM 2023](https://www.snughealth.org.uk/snug-conference-and-agm-2023/) - The annual SNUG Conference and AGM for 2023 was a fantastic success. We welcomed over 250 delegates to a learning and networking opportunity held in The Westerwood Hotel. Recordings are in the editing process and shall be shown below shortly: Plenary Sessions Workshops 1.1 1.2 1.3 2.1 2.2 2.3 2.4 3.1 3.2 3.2
- [Contact Us](https://www.snughealth.org.uk/about-snug/contact-us/) - For more information on the Scottish National Users Group (SNUG), please contact our Business and Development Manager using the form below.
- [Find your Regional Co Ordinator](https://www.snughealth.org.uk/find-your-regional-co-ordinator/) - SNUG Meetings are split into each region: Ayrshire and Arran Borders Dumfries and Galloway Fife Forth Valley Grampian Greater Glasgow and Clyde Highland Lanarkshire Lothian Orkney Shetland Tayside Western Isles Find out more about your local area by clicking above, you can also see what other areas have been discussing by viewing their area. The
- [Resources](https://www.snughealth.org.uk/resources/) - Please use the links below to access the resource of interest. Regional Meeting Recordings Annual Conference Recordings Members Day Recordings Podcast SNUG Newsletters Register for latest event SNUG Teams Channels - please note you need added to this group please let Alex know if you wish to be included
- [Recordings from SNUG Conference and AGM November 2022](https://www.snughealth.org.uk/snug-conference-and-agm-2022-november/) - The Scottish National Users' Group Conference & AGM 2022 was held at The Westerwood Hotel in Glasgow on Wednesday 30 November 2022. The Conference & AGM offers a variety of workshops along with plenaries focusing on National and local GP IT developments. This was the first face to face event since 2019, and it was fantastic
- [Recordings from Members Day 2022](https://www.snughealth.org.uk/snug-members-day-2022/) - The SNUG Members Day 2022 was held in May and a great success. A massive thank you to our Sponsors, without their contribution the SNUG Members Day could not go ahead. Please view a commercial featuring our sponsors. SNUG Members
- [SNUG Members Day 2023](https://www.snughealth.org.uk/snug-members-day-2023/) - The SNUG Members Day 2023 was a HUGE success, we welcomed our highest attendance and had representation from every Region in Scotland. Please click to download the recordings below: Plenary One, Closing the Loop, Dr Sam Patel 1.1 Connect Me ( National Remote Monitoring programme ) 1.2 Think Healthcare, Modernising surgery telephony – The
- [Orkney](https://www.snughealth.org.uk/meetings/orkney/) - Regional Co-ordinator Dr Cromarty, Hoy & Walls Health Centre, KW16 3PA 01856 701209 Regional Meetings The last SNUG Orkney Meeting was held on Thursday 26 January via Teams. It was great to see representation from most Practices and such great discussions.
- [Training and Development](https://www.snughealth.org.uk/gp-software/vision/vision-training-and-development/) - Training & Development The past few months have seen the most significant transformation in healthcare delivery and Cegedim Healthcare Solutions has made remarkable adjustments to how they care, work and communicate. Dedicated to delivering innovative healthcare solutions that work smarter to make their customers’ lives easier, Cegedim’s GP solution offers intelligent clinical software for
- [Cegedim  ( formally Vision](https://www.snughealth.org.uk/gp-software/vision/) - Vision Support and Bugs Vision user Hints & Tips Training and Development Vision Downloads and Releases We understand many of our members are keen to know more about Cegedim and seek Hints and Tips on the system. Please find below some helpful links: Cegedim Help Centre - Migrating to the Cegedim Primary Care Hosted Solution
- [SNUG Privacy Policy](https://www.snughealth.org.uk/snug-privacy-policy/) - Privacy Policy Our contact details Name: Alexandra De Franco Phone Number: 07597854037 E-mail: Alex.defranco@phs.scot The type of personal information we collect We currently collect and process the following information: Personal identifiers, contacts and characteristics (for example, name and contact details) GP practice details including practice code Practice Manager Details Contact telephone numbers and e-mail How
- [SNUG Podcast](https://www.snughealth.org.uk/snug-podcast/) - The SNUG podcast The Scottish National Users’ Group produce a series of short podcasts to discuss, debate and generally throw more light on important topics such as GP IT Re-Provisioning, GDPR, Scotland’s new Digital Platform, GP2GP, virtual consultations, improved clinical coding and more. We bring these to you in the form of interviews and information
- [Think Healthcare (by Focus Group)](https://www.snughealth.org.uk/think-healthcare-by-focus-group/) - Who are we? Focus Group is one of the largest Telecoms & IT providers in the UK with a specialty in Healthcare & the NHS. We support over 1000 GP surgeries across Scotland, England & Wales. We have local offices across the country, including 4 in Scotland, all providing local knowledge, service, and support, backed
- [Lexacom](https://www.snughealth.org.uk/gp-software/lexacom/) - Please find information on Lexacom and an update on their new products below. Fully integrated with Vision and EMIS, Lexacom’s comprehensive range of speech-powered products and services help clinicians reduce time creating documents and entering clinical notes, supports them in working away from the practice, and practice managers in efficiently covering times when clerical staffing
- [Areas of Interest for All](https://www.snughealth.org.uk/about-snug/areas-of-interest-for-all/) - Throughout the website we hold information and videos on a variety of subjects. The easiest way to find the most up to date information is to click on the SEARCH button on the home page. This will direct you to all pages relating to that subject.This page will hold various papers and information of interest
- [SNUG Members Day May 2021](https://www.snughealth.org.uk/snug-members-day-2021/) - SNUG Members Day May 2021 As we continue to navigate through these unprecedented times SNUG wish to remain sharing best practice and GP IT Support to our valued member practices. We had decided to host another Virtual event on May 26 and this was a very succesful day with over 150 in attendance. The Agenda
- [SNUG Members Day 2020](https://www.snughealth.org.uk/events/snug-membersday-2020/) - The first SNUG Virtual Conference was held on Tuesday 10th November 2020. This event was a success with positive feedback for the speakers and topics discussed. Please download the Agenda for the day here. This event was sponsored by our valued GP IT System suppliers, please view a commercial break from the day here. The
- [SNUG Manifesto](https://www.snughealth.org.uk/about-snug/snug-executive/snug-manifesto/) - Scottish National Users Group GP IT and Computing for Scotland in the Future: Gathering the views of users Context General Practice in Scotland is currently supported by two principle clinical systems (EMIS and Vision) and a range of other support programs and applications which vary from Health Board to Health Board. Over the course of
- [Label Trace](https://www.snughealth.org.uk/gp-software/label-trace/) - LabelTrace is designed to allow GPs and nurses to print labels for specimens and request forms where and when they are required with near instant response. Utilising low cost dedicated label printers such as the Zebra LP2824 or the Brother QL-560, LabelTrace is easy to use and saves significant time compared to handwriting. It can
- [Meeting Minutes](https://www.snughealth.org.uk/about-snug/snug-executive/meeting-minutes/) - The SNUG Executive meet four times a year to discuss all issues surrounding GP IT, including their administration, finances and events. Please contact Alex if you have any further questions or require associated papers discussed within the minutes. I hold Executive minutes going back to 2013 but feel this is a lot to hold within
- [NVUG](https://www.snughealth.org.uk/gp-software/vision/nvug/) - National Vision User Group The National Vision User Group, established in 1984 and the oldest independent user group in GP computing, supports general practices and other primary care organisations that use Vision, a Windows based software package used in Primary Health Care across the United Kingdom and supplied by INPS. Run by users for users,
- [Conference 2018](https://www.snughealth.org.uk/events/snug-conference/) - SCIMP| SNUG GP IT eHealth Conference for 2018 Please find the Agenda for 2018 [missing link to agenda] This years SCIMP| SNUG Conference was an exciting and and engaging event with over 120 delegates joining us from around Scotland. We have recorded the plenary sessions to ensure you dont miss out on the fantastic presentations
- [Templates](https://www.snughealth.org.uk/gp-software/emis/templates/) - EMIS Templates This pages lists files (documents or templates) for use with your EMIS software. Please read the instructions for downloading and importing files. SNUG is happy to facilitate sharing these files as a service to members. They are provided “as is” and unfortunately we cannot provide any support for them. However, if you have any
- [User Hints & Tips](https://www.snughealth.org.uk/gp-software/vision/vision-user-tips/) - Please find below tips submitted from members, every effort is made to provide information that is accurate and up to date. However, if you find anything that is no longer relevant please let me know. Please share any tips you feel would be useful by sending to the SNUG Team Go back to the Vision
- [Protocols Emis](https://www.snughealth.org.uk/gp-software/emis/protocols-emis/) - EMIS Protocols (accessed through Protocols – Enterprise Protocols) are different to templates. They are designed to work as decision support aids. Complex protocols, incorporating many Read codes, templates etc are possible but are difficult to get right. As we get more practiced with protocols more protocols and more complex protocols may be added. We started
- [EMIS User Tips](https://www.snughealth.org.uk/gp-software/emis/user-tips/) - Please find below tips submitted from members, every effort is made to provide information that is accurate and up to date. However, if you find anything that is no longer relevant please let us know. If you have anything to share please let the SNUG Team know. We hope you find the tips beneficial Back
- [SNUG Into The Future Of Digital Healthcare In Scotland](https://www.snughealth.org.uk/events/into-the-future-of-digital-healthcare-in-scotland/) - Thank you to those of you that attended the first SNUG into the Digital Future event held on Wednesday 25 September in Perth. It was fantastic to see SNUG members from around Scotland come together to discuss the issues facing GP Practices as we embark on a new decade. The group sessions were very interactive
- [Exchange Communications](https://www.snughealth.org.uk/3848-2/) - Exchange Communications Working hand-in-hand with local healthcare Exchange Communications is a leading cloud and digital transformation specialist, delivering telecom and smart building connectivity solutions to business, in over 100 countries worldwide. Our range of solutions enable organisations of all sizes to transform the way they collaborate, creating a more connected and productive workforce which can dramatically
- [SNUG Sessions](https://www.snughealth.org.uk/events/snug-sessions/) - The first SNUG Session was held in December 2018 and was an opportunity for the team to look at and discuss where SNUG is now, where we can go and further develop into 2020. Identify our strengths and how to expand to better support our valued members. Please see below the Minutes and notes from
- [SNUG Members Day 2019](https://www.snughealth.org.uk/events/snug-members-day-2019/) - The Scottish National Users' Group Members Day 2019 The SNUG Members Day 2019 was a huge success, you can view the agenda and all videos from the day are below. The slides from the event are available upon request if not below and should you wish to contact any of the speakers or ask questions
- [SCIMP | SNUG GP IT eHealth Conference 2017](https://www.snughealth.org.uk/events/scimp-snug-gp-it-ehealth-conference-2017/) - SCIMP| SNUG GP IT Conference for 2017 Please find the Agenda for 2017 Click here The Conference aims are to educate, and inform; to promote debate and discussion, and to provide a platform and opportunity for GP teams to discuss their requirements for clinical IT systems with the people tasked with developing, implementing and purchasing
- [SNUG Member's Day 2018](https://www.snughealth.org.uk/events/snug-members-day-2018/) - The 2018 SNUG MEMBERS DAY 2018 was held on Wednesday 23rd of May in The Stirling Court Hotel. The event was highly successful with 120 delegates in attendance for the learning day. The SNUG Members Day is opportunity for SNUG Practices to learn from other members on the subjects they want to know more about,
- [SNUG Members Day 2017](https://www.snughealth.org.uk/events/snug-members-day/) - 'The first SNUG Members Day was held on Wednesday 17th of May 2017 in the Stirling Court Hotel, the event was a great success and we hope to hold further events in the future. Please click [ddownload id="2763" style="link" text="here"] to download the Agenda. This was a FREE event for all members, with
- [2016 GP IT eHealth Conference](https://www.snughealth.org.uk/events/conference-2016/) - The 2016 SCIMP and SNUG GP IT eHealth Conference was held on Tuesday 20 and Wednesday 21st of September, and was a great success. The aim of the event was to educate, inform
- [2015 GP IT eHealth Conference](https://www.snughealth.org.uk/events/conference-2015/) - SNUG joined forces with SCIMP for our first joint eHealth Conference 2015, and were delighted with the outcome. We welcomed our members from General Practices to learn about issues affecting Practice staff today and into the future, but also included informatics, strategy and innovation from SCIMP, along with the national perspective from National Services Scotland
- [Bluebay](https://www.snughealth.org.uk/bluebay/) - BlueBay Medical Systems Based in Swansea in the heart of South Wales, BlueBay Medical Systems was established in 2002 by the former management and development teams from ITS Wales, one of the UK’s leading suppliers of GP software and fundholding software in the 1990s. Our customer base has grown significantly over the past 15 years,
- [MJOG](https://www.snughealth.org.uk/mjog/) - About MJog is a fully automated text and email messaging service designed to reduce no shows and uptake of clinics such as ‘flu vaccinations by allowing a fast and easy stream of communication between you and your patients. Originally developed in 2002 in response to the huge problem of ‘no shows’ within the Health Sector,
- [BeeFound](https://www.snughealth.org.uk/gp-software/beefound/) - BeeFound is an online service for matching locum’s availability with the needs of your Practice. Being a GP Practice Manager has its challenges – but finding GP locum cover for when you need it, doesn’t have to be one of them thanks to BeeFound, the new way for Practice Managers to find available
- [Docmail](https://www.snughealth.org.uk/gp-software/docmail/) - Docmail - an IntroductionDocmail allows you to send both your patient letters and SMS messages within one account, providing you with complete communication management. This enables you to build on those all-important practice-patient relationships and increase engagement. We’re fully NHS accredited with Data Security and Protection Toolkit (status standard exceeded) and a GP system of choice
- [Primary Care Service Management](https://www.snughealth.org.uk/primary-care-service-management/) - This page was created to hold all the information related to the GP IT Service Management. SNUG work closely with the Primary Care team to ensure all your GP IT concerns and needs are met. This page is still under construction and will continue to be updated, so keep checking back to see whats new
- [Downloads](https://www.snughealth.org.uk/downloads/) - SNUG is happy to facilitate sharing these files as a service to members. They are provided “as is” and unfortunately we cannot provide any support for them. However, if you have any difficulties or questions a forum posting will often elicit a helpful response.While every reasonable effort is made to ensure that the information provided
- [Blood Borne Virus Testing](https://www.snughealth.org.uk/gp-software/emis/templates/blood-borne-virus-testing/) - Return to all templates. Template Downloads You must download & install all the templates listed below into EMIS PCS. Please see the installation instructions if you need help with this process. Screenshots
- [Installation instructions](https://www.snughealth.org.uk/gp-software/emis/templates/installation-instructions/) - Return to all templates. Instructions for Downloading and Installing EMIS Templates If you want to download and install a number of templates it is helpful to create a new folder on your desktop and name it “Downloaded Templates”. You can delete this folder later after the templates are installed into EMIS. It just makes it
- [Foreign Travel Advice](https://www.snughealth.org.uk/gp-software/emis/templates/foreign-travel-advice/) - Return to all templates. Template Downloads You must download & install all the templates listed below into EMIS PCS. Please see the installation instructions if you need help with this process. Please note that the "Travel Vaccinations" template, once downloaded, should link into or "call" already existing EMIS templates for all the different types of
- [Influenza Intranasal Vaccination](https://www.snughealth.org.uk/gp-software/emis/templates/influenza-intranasal-vaccination/) - Return to all templates. Template Downloads You must download & install all the templates listed below into EMIS PCS. Please see the installation instructions if you need help with this process. [ddownload_list tags="Influenza_Intranasal_vaccination_SNUG_ " categories="emis-pcs-templates"] Screenshots
- [Shingles Vaccination](https://www.snughealth.org.uk/gp-software/emis/templates/shingles-vaccination/) - Return to all templates. Template Downloads You must download & install all the templates listed below into EMIS PCS. Please see the installation instructions if you need help with this process. [ddownload_list tags="Shingles_vaccination" categories="emis-pcs-templates"] Screenshots
- [HRT](https://www.snughealth.org.uk/gp-software/emis/templates/hrt/) - Return to all templates. Template Downloads You must download & install all the templates listed below into EMIS PCS. Please see the installation instructions if you need help with this process. [ddownload_list tags=" HRT" categories="emis-pcs-templates"] Screenshots
- [DOAC Initiation & Monitoring](https://www.snughealth.org.uk/gp-software/emis/templates/doac-initiation-monitoring/) - Return to all templates. Template Downloads You must download & install all the templates listed below into EMIS PCS. Please see the installation instructions if you need help with this process. Screenshots
- [Contraception](https://www.snughealth.org.uk/gp-software/emis/templates/contraception/) - Return to all templates. Template Downloads You must download & install all the templates listed below into EMIS PCS. Please see the installation instructions if you need help with this process. [ddownload_list tags="Contraception" categories="emis-pcs-templates"] Screenshots
- [Exception Codes](https://www.snughealth.org.uk/gp-software/emis/templates/exception-codes/) - Return to all templates. Template Downloads You must download & install all the templates listed below into EMIS PCS. Please see the installation instructions if you need help with this process. Screenshots
- [Spirometry](https://www.snughealth.org.uk/gp-software/emis/templates/spirometry/) - Return to all templates. Template Downloads You must download & install all the templates listed below into EMIS PCS. Please see the installation instructions if you need help with this process. [ddownload_list tags="Spirometry" categories="emis-pcs-templates"] Screenshots
- [Prescribing Hints and Tips Video](https://www.snughealth.org.uk/prescribing-hints-and-tips-video/) - This is an excellent video created by our Lothian GP Representative Dr Burns and even our techy savy team learned some new Hints and Tips for their Practice. Please do share with your team. Do you have any hints and tips youd like to share, let me know.
- [Downloads](https://www.snughealth.org.uk/gp-software/vision/vision-downloads/) - SNUG is happy to facilitate sharing these files as a service to members. They are provided “as is” and unfortunately we cannot provide any support for them. However, if you have any difficulties or questions a forum posting will often elicit a helpful response.While every reasonable effort is made to ensure that the information provided
- [Document Management with Microtech](https://www.snughealth.org.uk/gp-software/docman/) - Docman provides Fast & Reliable access to patient notes from anywhere within the practice, Reducing admin time pulling paper case notes & storage space. Documents are work-flowed around the practice with a detailed audit trail providing security & improving processes. With every GP practice in Scotland and many in England now running Docman from pcti,
- [Regional Meetings](https://www.snughealth.org.uk/meetings/) - SNUG Meetings are split into each region: Ayrshire and Arran Borders Dumfries and Galloway Fife Forth Valley Grampian Greater Glasgow and Clyde Highland Lanarkshire Lothian Orkney Shetland Tayside Western Isles Find out more about your local area by clicking above, you can also see what other areas have been discussing by viewing their area. The
- [News from EMIS](https://www.snughealth.org.uk/gp-software/emis/news-from-emis/) - You can find out all the latest news from EMIS on their website
- [Videos](https://www.snughealth.org.uk/gp-software/emis/videos/) - Return to the EMIS page. The following videos are created from Dr Andrew McElhinney from Forth Valley and we hope these can be used as a guide, however some aspects may differ from region to region. Prescribing tips in EMIS PCS from Andrew McElhinney on Vimeo. Values in EMIS PCS from Andrew McElhinney on Vimeo.
- [SNUG Virtual Conference and AGM 2021](https://www.snughealth.org.uk/snug-virtual-conference-and-agm-2021/) - The SNUG Virtual Conference and AGM will be held on Tuesday 23 November 2021. An Agenda is currently being created - check back for more information. You can register for the event here:
- [SNUG Virtual Conference and AGM 2021](https://www.snughealth.org.uk/snug-virtual-conference-and-agm-2021-2/) - The Scottish National Users' Group Executive held the SNUG Virtual Conference and AGM on Tuesday 23 November 2021. The event was a huge sucess with over 160 delegates in attendance. We focused on GP IT Re Provisioning in the afternoon with an update from the Team along with a Question and Answer session featuring our
- [eCMS](https://www.snughealth.org.uk/gp-software/epharmacy/ecms/) - Medicine Care Review (MCR) - previously known as CMS (Pharmaceutical care of patients with long term conditions) Background The Medicines: Care and Review ( MCR) allows patients with long-term conditions to register with a community pharmacy of their choice for the provision of pharmaceutical care as part of a shared agreement between the patient, community
- [eAMS](https://www.snughealth.org.uk/gp-software/epharmacy/eams/) - Acute Medication Service (AMS) (Pharmaceutical care for acute conditions) Background The Acute Medication Service (AMS) introduces the Electronic Transfer of Prescriptions (ETP) and supports the provision of pharmaceutical care services for acute episodes of care and any associated counselling and advice. ePharmacy Aspects A GP prints a GP10 prescription form, which also carries a bar
- [eConsult Health](https://www.snughealth.org.uk/econsult-health/) - About eConsult Health Founded by NHS clinicians, eConsult is the award-winning digital asynchronous consultation and digital triage platform aiming to revolutionise the patient’s experience of Primary and Secondary Care. eConsult acts as a digital front door into healthcare, improving patient outcomes and system efficiency through intelligent digital triage of symptoms. This enables patients to access
- [SNUG Events 2021](https://www.snughealth.org.uk/snug-events-2021/)
- [LIST](https://www.snughealth.org.uk/list/) - LIST Local Intelligence Support (LIST) Supporting Cluster Quality Working Information Services Division of NSS is supporting Primary Care, GP clusters and Health and Social Care partnerships to deliver high quality, effective and efficient services to meet the changing needs of the Scottish population. NSS-ISD brings decades of experience and expertise in analysis to the task
- [SCI Gateway](https://www.snughealth.org.uk/gp-software/sci-gateway/) - SCI Gateway SCI Gateway is designed as a national portal for clinical communications between and within Healthcare organisations and has been developed by National Information Systems Group (NISG) as a cornerstone product of the eHealth Strategy in Scotland. SCI Gateway facilitates the secure and reliable exchange of patient-based clinical information and integrates with commercial GP
- [EMIS Searches](https://www.snughealth.org.uk/gp-software/emis-searches/) - SNUG is happy to facilitate sharing these files as a service to members. They are provided “as is” and unfortunately we cannot provide any support for them. However, if you have any difficulties or questions a forum posting will often elicit a helpful response.While every reasonable effort is made to ensure that the information provided
- [SCCRS](https://www.snughealth.org.uk/gp-software/sccrs/) - Scottish Cervical Call-Recall System (SCCRS) The Scottish Cervical Call-Recall System (SCCRS) information and links below are designed to provide additional information on the IT system used in NHS Scotland to support the Cervical Screening Programme. Please note that most of the link information is intended for NHS professionals only. Reporting Issues with the SCCRS Application
- [iGPR](https://www.snughealth.org.uk/igpr/) - iGPR Basic gives GPs confidence when processing Insurance Reports and Subject Access Requests. iGPR makes producing these reports quick and easy and supports compliance. GPs can save valuable time when producing reports by using iGPR to redact and review sensitive and third party information and then sending electronically to requesting third parties. If you have
- [Vision Support and Bugs](https://www.snughealth.org.uk/gp-software/vision/vision-support-and-bugs/) - Where to get support if you have a problem with Vision News from Vision - http://blog.visionhealth.co.uk/news
- [](https://www.snughealth.org.uk/gp-software/emis/nug/)
- [Conference 2015](https://www.snughealth.org.uk/events/snug2015/) - Videos from eHealth Conference 2015 Please find a video from the Scottish National Users' Groups Annual General Meeting held on 22nd September. Dr Neil Kelly, SNUG Co-Chairman presents, with Louise McTaggart the Treasurer.
- [GP Spark Page](https://www.snughealth.org.uk/gp-spark-page/) - The GP Spark Page is an interesting source which signposts what services and data are available to GPs within ISD. The Spark Page provides information on: Local Intelligence Support (LIST) Scottish Primary Care Information Resource (SPIRE) Primary Care Information Dashboards NSS Discovery and the GP Cluster Dashboard Prescribing Scottish Patients at Risk of Readmission and
- [Western Isles](https://www.snughealth.org.uk/meetings/western-isles/) - We are looking for a new Co Ordinator for this area, please let Alex know if you are interested. As SNUG moves to a more digital future we are looking at future regional meetings being held via webex. Is this something you would welcome, let me know.
- [Emergency Care Summary (ECS)](https://www.snughealth.org.uk/gp-software/ecs/) - The Emergency Care Summary (ECS) has been created to improve the safety and quality of patient care. ECS gives health care staff faster, easier access to reliable information about patients to help with their treatment during emergency situations or times when their GP Surgery is closed. This website is designed for all users and suppliers
- [ePCS](https://www.snughealth.org.uk/gp-software/epcs/) - Electronic Palliative Care Summary (ePCS) ePCS is a significant development which allows GPs and District Nurses to record information on the palliative and end of life needs of their patients onto their GP software system, and for this to be available to those providing care in the Out of Hours period. What is ePCS? The
- [Scriptswitch](https://www.snughealth.org.uk/scriptswitch/) - For more than 15 years, ScriptSwitch has supported prescribers across NHS primary care to deliver safe, evidence-based, quality prescribing. Today, ScriptSwitch serves more than 4,000 GP practices across England, Wales and Scotland. HOW SCRIPTSWITCH HELPS: Safe, evidence-based, quality prescribing ScriptSwitch enables medicines management teams to deliver the latest guidance aligned to local and national best
- [GP2GP](https://www.snughealth.org.uk/gp-software/gp2gp/) - GP2GP is the term used for a process that allows a patients’ full electronic patient record (EPR) to be exported, transferred and imported between the clinical systems of different Practices when a patient moves practice. The approach taken to GP2GP minimises the changes to technology and retains the current software (Docman and eLinks) to
- [Terms of Reference](https://www.snughealth.org.uk/about-snug/terms-of-reference/) - Background All Health Boards need a coordinated approach to inform users of new IT upgrades and developments. They also need a conduit for communications to and from Practices and an efficient linkage with the Facilitators’ Programme in their area. They need a pool of experienced clinicians to draw on for more detailed consultation from time
- [ECS and KIS](https://www.snughealth.org.uk/gp-software/ecs-and-kis/) - Emergency Care Summary The Emergency Care Summary (ECS) has been created to improve the safety and quality of patient care. ECS gives health care staff faster, easier access to reliable information about patients to help with their treatment during emergency situations or times when their GP Surgery is closed. This website is designed for all
- [Productive Primary Care Ltd](https://www.snughealth.org.uk/productive-primary-care-ltd/) - 'Productive Primary Care Ltd are a NHS focused team that work with GP practices to enable them to better manage patient demand. The support programme is called 'ABCD of Access Solutions' and allows Practices to review their appointment system and find solutions for them to better manage patient demand. Many of the outputs this support produces
- [Borders](https://www.snughealth.org.uk/meetings/borders-2/) - borders info
- [EMIS Support and Bug Reports](https://www.snughealth.org.uk/gp-software/emis/support-and-bug-reports/) - EMIS Online Website: www.emis-online.com Access the online common room for documentation and training handouts – requires password, or access through PCS – via the internet button. EMIS NUG: www.emisnug.org.uk For Support Calls, Bugs, Development Requests Scottish support tel: 0845 125 5537, Scottish support email: ScotlandSupport@e-mis.com Or use the ECR tracker: Access via PCS
- [Key Information Summary](https://www.snughealth.org.uk/gp-software/ecs-and-kis/key-information-summary/) - 1. What is a Key Information Summary (KIS)? The KIS (Key Information Summary) is a new IT development in NHS Scotland pioneering a shared medical record between healthcare professionals. It allows selected parts of the GP electronic patient record to be shared electronically with other parts of the NHS, using a template within the GP
- [ePharmacy](https://www.snughealth.org.uk/gp-software/epharmacy/) - Stuff about epharmacy Link to eAMS link to eCMS
- [Depoprovera](https://www.snughealth.org.uk/gp-software/emis/templates/depoprovera/) - This is a description of the template, how it's useful as why the user should download it. Template Downloads You must download & install all the templates listed below into EMIS PCS. Please see the import instructions if you need help with this process. [ddownload_list tags="Depoprovera" categories="emis-pcs-templates"] Screenshots
- [Forth Valley](https://www.snughealth.org.uk/forth-valley/) - Forth Valley info

## Downloads

- [DPD icon](https://www.snughealth.org.uk/download/dpd-icon/)
- [One Advanced Slides May 2026](https://www.snughealth.org.uk/download/one-advanced-slides-may-2026/)
- [ThinkHealth Slides](https://www.snughealth.org.uk/download/thinkhealth-slides/)
- [Lexacom Slides](https://www.snughealth.org.uk/download/lexacom-slides/)
- [GP Triage Slides](https://www.snughealth.org.uk/download/gp-triage-slides/)
- [DPO Slides](https://www.snughealth.org.uk/download/dpo-slides/)
- [GP IT Plenary Slides](https://www.snughealth.org.uk/download/gp-it-plenary-slides/)
- [EMIS to Vision Slides](https://www.snughealth.org.uk/download/emis-to-vision-slides/)
- [Docman 10 Slides](https://www.snughealth.org.uk/download/docman-10-slides/)
- [SNUG Newsletter Winter 2025](https://www.snughealth.org.uk/download/snug-newsletter-winter-2025/)
- [SNUG Members Day 2026 Agenda](https://www.snughealth.org.uk/download/snug-members-day-2026-agenda/)
- [iGPR Information Pack](https://www.snughealth.org.uk/download/igpr-information-pack/)
- [Agenda SNUG Virtual Meeting November 2025](https://www.snughealth.org.uk/download/agenda-snug-virtual-meeting-november-2025/)
- [eConsult Slides October 2025](https://www.snughealth.org.uk/download/econsult-slides-october-2025/)
- [How I record a Consultation](https://www.snughealth.org.uk/download/how-i-record-a-consultation/)
- [SNUG Newsletter June 2025](https://www.snughealth.org.uk/download/snug-newsletter-june-2025/)
- [Practical Use of Docman within General Practice](https://www.snughealth.org.uk/download/practical-use-of-docman-within-general-practice/)
- [AI In the Consulting Room - Slides](https://www.snughealth.org.uk/download/ai-in-the-consulting-room-slides/)
- [AI Scribes GP - Oct 2025](https://www.snughealth.org.uk/download/ai-scribes-gp-oct-2025/)
- [Copilot examples - AI session GPs Oct 2025](https://www.snughealth.org.uk/download/copilot-examples-ai-session-gps-oct-2025/)
- [Accurx Slides 2024](https://www.snughealth.org.uk/download/accurx-slides-2024/)
- [GP IT Re Provisioning Update 2024 November](https://www.snughealth.org.uk/download/gp-it-re-provisioning-update-2024-november/)
- [Plenary One Slides November 2024](https://www.snughealth.org.uk/download/plenary-one-slides-november-2024/)
- [Docman slides November 2024](https://www.snughealth.org.uk/download/docman-slides-november-2024/)
- [SNUG Floor Layout 2024](https://www.snughealth.org.uk/download/snug-floor-layout-2024/)
- [GP IT Programme Update - October 2024](https://www.snughealth.org.uk/download/gp-it-programme-update-october-2024/)
- [SNUG Summer Newsletter](https://www.snughealth.org.uk/download/snug-summer-newsletter/)
- [SNUG October Newsletter](https://www.snughealth.org.uk/download/snug-october-newsletter/)
- [SNUG Conference and AGM 2024 Agenda](https://www.snughealth.org.uk/download/snug-conference-and-agm-2024-agenda/)
- [Cegedim Files](https://www.snughealth.org.uk/download/cegedim-files/)
- [Agenda SNUG Members Day - Virtual 2024](https://www.snughealth.org.uk/download/agenda-snug-members-day-virtual-2024/)
- [Vision to Vision Slides 2024](https://www.snughealth.org.uk/download/vision-to-vision-slides-2024/)
- [Training Day GPI T Update 2024](https://www.snughealth.org.uk/download/training-day-gpi-t-update-2024/)
- [SNUG Newsletter Spring 2024](https://www.snughealth.org.uk/download/snug-newsletter-spring-2024/)
- [SNUG Members Day 2024](https://www.snughealth.org.uk/download/snug-members-day-2024/)
- [Agenda SNUG Training Day Final 2024](https://www.snughealth.org.uk/download/agenda-snug-training-day-final-2024/)
- [SNUG Conference Special 2024](https://www.snughealth.org.uk/download/snug-conference-special-2023/)
- [SNUG Migrations and Training Agenda and Event Layout](https://www.snughealth.org.uk/download/snug-migrations-and-training-agenda-and-event-layout/)
- [Agenda SNUG Training and Migrations Day 2024](https://www.snughealth.org.uk/download/agenda-snug-training-and-migrations-day-2024/)
- [Moving to a new system - Awareness System](https://www.snughealth.org.uk/download/moving-to-a-new-system-awareness-system/)
- [GP IT Re Provisioning Awareness Session Practices](https://www.snughealth.org.uk/download/gp-it-re-provisioning-awareness-session-practices/)
- [GP IT Re Provisioning Newsletter Feb 2024](https://www.snughealth.org.uk/download/gp-it-re-provisioning-newsletter-feb-2024/)
- [SNUG Conference Slides 2.1](https://www.snughealth.org.uk/download/snug-conference-slides-2-1/)
- [Slides - Preparation Session](https://www.snughealth.org.uk/download/slides-preparation-session/)
- [SNUG Conference and AGM 2023 flyer](https://www.snughealth.org.uk/download/snug-conference-and-agm-2023-flyer/)
- [Agenda SNUG Conference and AGM final](https://www.snughealth.org.uk/download/agenda-snug-conference-and-agm-final/)
- [SNUG Conference and AGM 2023](https://www.snughealth.org.uk/download/snug-conference-and-agm-2023/)
- [SNUG Newsletter  Autumn 2023](https://www.snughealth.org.uk/download/snug-newsletter-autumn-2023/)
- [Newsletter Spring 2023](https://www.snughealth.org.uk/download/newsletter-spring-2023/)
- [GP IT RP Programme Newsletter March 2023](https://www.snughealth.org.uk/download/gp-it-rp-programme-newsletter-march-2023/)
- [SNUG Autumn Newsletter](https://www.snughealth.org.uk/download/snug-autumn-newsletter/)
- [SNUG Executive pic 2022](https://www.snughealth.org.uk/download/snug-executive-pic-2022/)
- [Decision Support Plenary Slides](https://www.snughealth.org.uk/download/decision-support-plenary-slides/)
- [Bridging the Primary and Secondary Plenary](https://www.snughealth.org.uk/download/bridging-the-primary-and-secondary-plenary/)
- [Breathing Space Presentation](https://www.snughealth.org.uk/download/breathing-space-presentation/)
- [GP IT Re Provisioning Plenary Slides](https://www.snughealth.org.uk/download/gp-it-re-provisioning-plenary-slides/)
- [SNUG Newsletter Spring 2022](https://www.snughealth.org.uk/download/snug-newsletter-spring-2022/)
- [Chronic pain Template](https://www.snughealth.org.uk/download/chronic-pain-template/)
- [Records Scanning 2022](https://www.snughealth.org.uk/download/records-scanning-2022/)
- [SNUG Members Day Agenda 2022](https://www.snughealth.org.uk/download/snug-members-day-agenda-2022/)
- [SNUG Members Day 2022](https://www.snughealth.org.uk/download/snug-members-day-2022/)
- [SNUG Vision Cedegim Slides](https://www.snughealth.org.uk/download/snug-vision-cedegim-slides/)
- [Greater Glasgow and Clyde Flyer Jan 2022](https://www.snughealth.org.uk/download/greater-glasgow-and-clyde-flyer-jan-2022/)
- [SNUG Winter Newsletter 2021](https://www.snughealth.org.uk/download/snuig-winter-newsletter-2021/)
- [SNUG Virtual Conference Nov 2021 Agenda](https://www.snughealth.org.uk/download/snug-virtual-conference-nov-2021-agenda/)
- [Spring Newsletter](https://www.snughealth.org.uk/download/spring-newsletter/)
- [Autumn Newsletter 2021](https://www.snughealth.org.uk/download/spring-newsletter-2021/)
- [Turas Vaccination Management](https://www.snughealth.org.uk/download/turas-vaccination-management/)
- [SNUG Agenda Members Day 2021](https://www.snughealth.org.uk/download/snug-agenda-members-day-2021/)
- [SNUG MEMBERS DAY 2021 -](https://www.snughealth.org.uk/download/snug-members-day-2021-2/)
- [Newsletter Winter 2020](https://www.snughealth.org.uk/download/newsletter-winter-2020/)
- [SNUG Members Day 2021](https://www.snughealth.org.uk/download/snug-members-day-2021/)
- [Workshop 1.1](https://www.snughealth.org.uk/download/workshop-1-1/)
- [How do I save my contacts to outlook 365](https://www.snughealth.org.uk/download/how-do-i-save-my-contacts-to-outlook-365/)
- [GP IT Reprovisioning Newsletter September 2020](https://www.snughealth.org.uk/download/gp-it-reprovisioning-newsletter-september-2020/)
- [SNUG Spring Newsletter 2020](https://www.snughealth.org.uk/download/snug-spring-newsletter-2020/)
- [Newsletter Summer 2020](https://www.snughealth.org.uk/download/newsletter-summer-2020/)
- [Adastra Overview](https://www.snughealth.org.uk/download/adastra-overview/)
- [CHA2DS2Vasc](https://www.snughealth.org.uk/download/cha2ds2vasc/)
- [CHA2DS2](https://www.snughealth.org.uk/download/cha2ds2/)
- [DOAC MONITORING TEMPLATE](https://www.snughealth.org.uk/download/doac-monitoring-template/)
- [DOAC Initiation and Monitoring](https://www.snughealth.org.uk/download/doac-initiation-and-monitoring/)
- [SNUG November Minutes](https://www.snughealth.org.uk/download/snug-november-minutes/)
- [SNUG July Minutes](https://www.snughealth.org.uk/download/snug-july-minutes/)
- [SCI Gateway Project Team - highlight report](https://www.snughealth.org.uk/download/sci-gateway-project-team-highlight-report/)
- [Docman Import](https://www.snughealth.org.uk/download/docman-import/)
- [Configuring PDF Printer Driver](https://www.snughealth.org.uk/download/configuring-pdf-printer-driver/)
- [Create Report User Guide - iGDPR](https://www.snughealth.org.uk/download/create-report-user-guide-igdpr/)
- [EMIS PCS iGDPR](https://www.snughealth.org.uk/download/emis-pcs-igdpr/)
- [iGPR SBAR Final](https://www.snughealth.org.uk/download/igpr-sbar-final/)
- [Prescribing Video - Hints and Tips](https://www.snughealth.org.uk/download/prescribing-video-hints-and-tips/)
- [Influenza and Pnemococcal Vaccination 2019-20](https://www.snughealth.org.uk/download/influenza-and-pnemococcal-vaccination-2019-20/)
- [SNUG Winter Newsletter 2019](https://www.snughealth.org.uk/download/snug-winter-newsletter-2019/)
- [Members Day 2019 Agenda](https://www.snughealth.org.uk/download/members-day-2019-agenda/)
- [SNUG Workshop Digital Future and Possibilities Summary 2019](https://www.snughealth.org.uk/download/snug-workshop-digital-future-and-possibilities-summary-2019/)
- [Guidance - SNUG Into the Digital Future](https://www.snughealth.org.uk/download/guidance-snug-into-the-digital-future/)
- [SNUG into Digital Future Workshop - Summary](https://www.snughealth.org.uk/download/snug-into-digital-future-workshop-summary/)
- [SNUG Executive Minutes April 2018](https://www.snughealth.org.uk/download/snug-executive-minutes-april-2018/)
- [SNUG Executive Minutes October 2018](https://www.snughealth.org.uk/download/snug-executive-minutes-october-2018/)
- [SNUG Minutes March 2019](https://www.snughealth.org.uk/download/snug-minutes-march-2019/)
- [BCG](https://www.snughealth.org.uk/download/bcg/)
- [Cholera](https://www.snughealth.org.uk/download/cholera/)
- [Travel Vaccinations](https://www.snughealth.org.uk/download/travel-vaccinations/)
- [Heb B and TwinRix](https://www.snughealth.org.uk/download/heb-b-and-twinrix/)
- [Foreign Travel Advice](https://www.snughealth.org.uk/download/foreign-travel-advice/)
- [HIV Positive Result Management](https://www.snughealth.org.uk/download/hiv-positive-result-management/)
- [Followup for Hep B and C patients](https://www.snughealth.org.uk/download/followup-for-hep-b-and-c-patients/)
- [Follow up for HIV Positive Patients](https://www.snughealth.org.uk/download/follow-up-for-hiv-positive-patients/)
- [Exception Codes Thyroid](https://www.snughealth.org.uk/download/exception-codes-thyroid/)
- [Exception Codes Stroke](https://www.snughealth.org.uk/download/exception-codes-stroke/)
- [Exception Codes Rheumatoid Arthritis](https://www.snughealth.org.uk/download/exception-codes-rheumatoid-arthritis/)
- [Exception Codes Palliative Care](https://www.snughealth.org.uk/download/exception-codes-palliative-care/)
- [Exception Codes PAD](https://www.snughealth.org.uk/download/exception-codes-pad/)
- [Exception Codes Osteoporosis](https://www.snughealth.org.uk/download/exception-codes-osteoporosis/)
- [Exception Codes Mental Health](https://www.snughealth.org.uk/download/exception-codes-mental-health/)
- [Exception Codes LVD](https://www.snughealth.org.uk/download/exception-codes-lvd/)
- [Exception Codes Learning Disability](https://www.snughealth.org.uk/download/exception-codes-ld/)
- [Chlamydia Screening](https://www.snughealth.org.uk/download/chlamydia-screening/)
- [Coil Info](https://www.snughealth.org.uk/download/coil-info/)
- [Coil](https://www.snughealth.org.uk/download/coil/)
- [Contraception](https://www.snughealth.org.uk/download/contraception/)
- [Combined Oral Contraception](https://www.snughealth.org.uk/download/combined-oral-contraception/)
- [Contraceptive Implant](https://www.snughealth.org.uk/download/contraceptive-impmant/)
- [Depo Contraceptive](https://www.snughealth.org.uk/download/depo-contraceptive/)
- [Emergency Contraception](https://www.snughealth.org.uk/download/emergency-contraception/)
- [Exception Codes](https://www.snughealth.org.uk/download/exception-codes/)
- [Exception Codes Asthma](https://www.snughealth.org.uk/download/exception-codes-asthma/)
- [Exception Codes AF](https://www.snughealth.org.uk/download/exception-codes-af/)
- [Exception Codes CHD](https://www.snughealth.org.uk/download/exception-codes-chd/)
- [Exception Codes CKD](https://www.snughealth.org.uk/download/exception-codes-ckd/)
- [Exception Codes Dementia](https://www.snughealth.org.uk/download/exception-codes-dementia/)
- [Exception Codes COPD](https://www.snughealth.org.uk/download/exception-codes-copd/)
- [Exception Codes Diabetes](https://www.snughealth.org.uk/download/exception-codes-diabetes/)
- [Exception Codes Epilepsy](https://www.snughealth.org.uk/download/exception-codes-epilepsy/)
- [Exception Codes Heart Failure](https://www.snughealth.org.uk/download/exception-codes-heart-failure/)
- [Exception Codes Hypertension](https://www.snughealth.org.uk/download/exception-codes-hypertension/)
- [Exception Codes Cancer](https://www.snughealth.org.uk/download/exception-codes-cancer/)
- [Offering BBV Testing in Primary Care](https://www.snughealth.org.uk/download/offering-bbv-testing-in-primary-care/)
- [Identification of those at risk for BBV Template](https://www.snughealth.org.uk/download/identification-of-those-at-risk-for-bbv-template/)
- [Benefits of testing for BBV Template](https://www.snughealth.org.uk/download/benefits-of-testing-for-bbv-template/)
- [Chronic Disease Management Templates](https://www.snughealth.org.uk/download/chronic-disease-management-templates/)
- [ECS FAQ](https://www.snughealth.org.uk/download/ecs-faq/)
- [ECS KIS Newsletter version 1.0](https://www.snughealth.org.uk/download/ecs-kis-newsletter-version-1-0/)
- [ePCS Frequently Asked Questions](https://www.snughealth.org.uk/download/epcs-frequently-asked-questions/)
- [Vision Quick Reference Home Visit Summary App](https://www.snughealth.org.uk/download/vision-quick-reference-home-visit-summary-app/)
- [Consultation Manager General Data Entry](https://www.snughealth.org.uk/download/consultation-manager-general-data-entry/)
- [Vision Quick Reference Contract Template](https://www.snughealth.org.uk/download/vision-quick-reference-contract-template/)
- [Newsletter Autumn 2016](https://www.snughealth.org.uk/download/newsletter-autumn-2016/)
- [Newsletter Spring 2018](https://www.snughealth.org.uk/download/newsletter-spring-2018/)
- [Newsletter Winter 2018](https://www.snughealth.org.uk/download/newsletter-winter-2018/)
- [Newsletter Autumn 2017](https://www.snughealth.org.uk/download/newsletter-autumn-2017/)
- [Newsletter Summer 2017](https://www.snughealth.org.uk/download/newsletter-summer-2017/)
- [Newsletter Spring 2017](https://www.snughealth.org.uk/download/newsletter-spring-2017/)
- [What are incomplete registration links](https://www.snughealth.org.uk/download/what-are-incomplete-registration-links/)
- [ECS KIS and Anticipatory Care for Vision](https://www.snughealth.org.uk/download/ecs-kis-and-anticipatory-care-for-vision/)
- [Consultation Manager Therapy](https://www.snughealth.org.uk/download/consultation-manager-therapy/)
- [Quick Reference Patient Diary App](https://www.snughealth.org.uk/download/quick-reference-patient-diary-app/)
- [Read Q1 2015 Changes](https://www.snughealth.org.uk/download/read-q1-2015-changes/)
- [Adding a Patient Location Map tab](https://www.snughealth.org.uk/download/adding-a-patient-location-map-tab/)
- [Patient Access Experience](https://www.snughealth.org.uk/download/patient-access-experience/)
- [EMIS Consultation Hints and Tips](https://www.snughealth.org.uk/download/emis-consultation-hints-and-tips/)
- [Unmatched Transactions in EMIS](https://www.snughealth.org.uk/download/unmatched-transactions-in-emis/)
- [Prescribing Safety Indicators](https://www.snughealth.org.uk/download/prescribing-safety-indicators/)
- [Newsletter Summer 2019](https://www.snughealth.org.uk/download/newsletter-summer-2019/)
- [Newsletter Spring 2019](https://www.snughealth.org.uk/download/newsletter-spring-2019/)
- [Newsletter Winter 2014](https://www.snughealth.org.uk/download/newsletter-winter-2014/)
- [Newsletter Spring 2015](https://www.snughealth.org.uk/download/newsletter-spring-2015/)
- [Newsletter Autumn 2015](https://www.snughealth.org.uk/download/newsletter-autumn-2015/)
- [Newsletter Winter 2015](https://www.snughealth.org.uk/download/newsletter-winter-2015/)
- [Newsletter Spring 2016](https://www.snughealth.org.uk/download/newsletter-spring-2016/)
- [Newsletter Summer 2016](https://www.snughealth.org.uk/download/newsletter-summer-2016/)
- [EMIS PCS Scotland Hints and Tips](https://www.snughealth.org.uk/download/emis-pcs-scotland-hints-and-tips/)
- [EMIS Prescribing Hints and Tips](https://www.snughealth.org.uk/download/emis-prescribing-hints-and-tips/)
- [Extremis Keyboard and Help Details](https://www.snughealth.org.uk/download/extremis-keyboard-and-help-details/)
- [EMIS in Consulting room](https://www.snughealth.org.uk/download/emis-in-consulting-room/)
- [30mins on Data Protection](https://www.snughealth.org.uk/download/30mins-on-data-protection/)
- [GP IT Reprovisioning SNUG Members Day 2019](https://www.snughealth.org.uk/download/gp-it-reprovsioning-snug-members-day-2019/)
- [Attend Anywhere Presentation at Members Day 2019](https://www.snughealth.org.uk/download/attend-anywhere-presentation-at-members-day-2019/)
- [Florence Test Messaging Service](https://www.snughealth.org.uk/download/florence-test-messaging-service/)
- [Medicines Care and Review Service](https://www.snughealth.org.uk/download/medicines-care-and-review-service/)
- [Scottish Workload Formula](https://www.snughealth.org.uk/download/scottish-workload-formula/)
- [GP2GP Update at Members Day 2019](https://www.snughealth.org.uk/download/gp2gp-update-at-members-day-2019/)
- [Modernising Vaccinations](https://www.snughealth.org.uk/download/modernising-vaccinations/)
- [Practice Management into 2020](https://www.snughealth.org.uk/download/practice-management-into-2020/)
- [Registering a New Patient in Vision](https://www.snughealth.org.uk/download/registering-a-new-patient-in-vision/)
- [Adding a patient as Referred](https://www.snughealth.org.uk/download/adding-a-patient-as-referred/)
- [Registering a patient – EMIS Tips](https://www.snughealth.org.uk/download/registering-a-patient-emis-tips/)
- [Dealing with Medical Records](https://www.snughealth.org.uk/download/dealing-with-medical-records/)
- [EMIS PCS Security Options](https://www.snughealth.org.uk/download/emis-pcs-security-options/)

## Categories

- [pages](https://www.snughealth.org.uk/category/pages/)

## Tags

- [EMIS PCS Templates Blood Borne Viruses](https://www.snughealth.org.uk/tag/emis-pcs-templates-bbv/)
- [EMIS PCS Templates Contraception](https://www.snughealth.org.uk/tag/emis-pcs-templates-contraception/)
- [EMIS PCS Templates Exception Codes](https://www.snughealth.org.uk/tag/emis-pcs-templates-exception-codes/)
- [EMIS PCS Templates Foreign Travel](https://www.snughealth.org.uk/tag/emis-pcs-templates-foreign-travel/)

## Categories

- [EMIS](https://www.snughealth.org.uk/download-category/emis/)
- [VISION](https://www.snughealth.org.uk/download-category/vision/)
- [Newsletter](https://www.snughealth.org.uk/download-category/newsletter/)